在本文中
分享
由
Tamta Suladze
由
Tamta Suladze
由
Tamta Suladze
由
Tamta Suladze
由
Tamta Suladze
0
/5
(
0
)
我们B2Core自豪地宣布对我们平台进行更新,其中包括推出一系列旨在增强用户体验和安全性的功能!新更新添加了客服支持人员反馈模块、管理员会话时间限制设置以及改进的设备管理。
求助台反馈模块
我们团队提供了一个专门为满足经纪人和交易所的确切需求而量身定制的用户反馈系统。此功能将使平台所有者能够获得有关如何增强服务的深刻知识,反过来,这也将为客户带来更好的体验。
用户界面
客户的评论可以在管理面板的工单反馈中查看。借助这些数据,管理员可以深入了解客服团队的表现,这有助于确保客户始终获得一流的体验。
管理员用户会话限制设置
此外,管理员现在可以使用B2Core 后台系统的会话时间功能来维护系统数据和用户凭据。可以通过转到“系统”-“设置”来进行配置,您可以在其中选择1-240分钟不活动的时间限制,之后B2Core将自动注销。
设备管理升级
用户现在可以利用”配置文件 – 安全性”中改进了的设备管理视图,该视图提供有关用于登录其帐户的设备、其关联的 IP 地址以及访问其配置文件时所在位置的额外数据。
此外,我们还引入了电子邮件通知系统,以加强终端用户的帐户安全性。每当有人尝试登录用户帐户时,用户都会收到一封电子邮件,详细说明用于登录的设备。如果他们不熟悉此设备,并且觉得他们的信息或资金可能处于危险之中,用户可以立即重置密码,并立即结束任何活动会话。后台管理员可以自定义此新的终端用户电子邮件模板,以包含所需的任何信息。
结论
我们的B2Core团队一直在努力确保让客户可以不间断地利用最新的功能。因此,B2Core的更新版本是当今市场上最安全可靠的CRM解决方案之一。借助这些新功能,经纪商和交易所现在可以为其用户提供更好的服务和支持,同时为其客户帐户提供更高级别的安全性。
我们期待继续开发新的功能和工具,以确保我们的客户安全而快乐!
另请阅读
在本文中
The ownership for word and logo trademarks “B2Broker” belongs to B2Broker LTD, a company incorporated in the United Kingdom of Great Britain and Ireland, company number 10562809; Word and logo trademarks B2Broker are used as a trading name of group of companies that have presence in different countries. Please pay attention that we don’tprovide financial services on behalf of B2Broker LTD. We provide financial services on behalf of companies that have relevant licenses. Please carefully study our documents posted at this website: Legal information and Disclaimers, Privacy Policy and Cookie Policy. These documents are available only in English. You acknowledge that you know the English language at a sufficient level to understand the text of these documents, and you fully understand the legal consequences of these documents. In case you do not understand or understand the English language poorly, you acknowledge that you have used the services of a professional interpreter. If you don’t agree with this statement or information provided in our documents, please leave this website immediately. Continuation of your use of our website confirms your agreement with the above statements and documents.
The ownership for word and logo trademarks “B2Broker” belongs to B2Broker LTD, a company incorporated in the United Kingdom of Great Britain and Ireland, company number 10562809; Word and logo trademarks B2Broker are used as a trading name of group of companies that have presence in different countries. Please pay attention that we don’tprovide financial services on behalf of B2Broker LTD. We provide financial services on behalf of companies that have relevant licenses. Please carefully study our documents posted at this website: Legal information and Disclaimers, Privacy Policy and Cookie Policy. These documents are available only in English. You acknowledge that you know the English language at a sufficient level to understand the text of these documents, and you fully understand the legal consequences of these documents. In case you do not understand or understand the English language poorly, you acknowledge that you have used the services of a professional interpreter. If you don’t agree with this statement or information provided in our documents, please leave this website immediately. Continuation of your use of our website confirms your agreement with the above statements and documents.
The ownership for word and logo trademarks “B2Broker” belongs to B2Broker LTD, a company incorporated in the United Kingdom of Great Britain and Ireland, company number 10562809; Word and logo trademarks B2Broker are used as a trading name of group of companies that have presence in different countries. Please pay attention that we don’tprovide financial services on behalf of B2Broker LTD. We provide financial services on behalf of companies that have relevant licenses. Please carefully study our documents posted at this website: Legal information and Disclaimers, Privacy Policy and Cookie Policy. These documents are available only in English. You acknowledge that you know the English language at a sufficient level to understand the text of these documents, and you fully understand the legal consequences of these documents. In case you do not understand or understand the English language poorly, you acknowledge that you have used the services of a professional interpreter. If you don’t agree with this statement or information provided in our documents, please leave this website immediately. Continuation of your use of our website confirms your agreement with the above statements and documents.
The ownership for word and logo trademarks “B2Broker” belongs to B2Broker LTD, a company incorporated in the United Kingdom of Great Britain and Ireland, company number 10562809; Word and logo trademarks B2Broker are used as a trading name of group of companies that have presence in different countries. Please pay attention that we don’tprovide financial services on behalf of B2Broker LTD. We provide financial services on behalf of companies that have relevant licenses. Please carefully study our documents posted at this website: Legal information and Disclaimers, Privacy Policy and Cookie Policy. These documents are available only in English. You acknowledge that you know the English language at a sufficient level to understand the text of these documents, and you fully understand the legal consequences of these documents. In case you do not understand or understand the English language poorly, you acknowledge that you have used the services of a professional interpreter. If you don’t agree with this statement or information provided in our documents, please leave this website immediately. Continuation of your use of our website confirms your agreement with the above statements and documents.